Who funds the CPPIH and its activity?
is funded by the Department of Health and reports to
the Secretary of State for Health.
What are the functions of Patient
and Public Involvement (PPI) Forums?
will have a number of primary roles, which include:
Making reports and
recommendations on the range and day to day
delivery of health services
Influence the design
of and access to NHS services
Providing advice and
information to patients and their carers about services
Forums will work together to share experiences and to
address common issues.
What are the key differences between PPI Forums and
Community Health Councils (CHCs)?
most obvious difference is numerical strength -
about 200 CHCs as against nearly 600 PPI Forums.
Forums have been established for each NHS Trust
or PCT (including Foundation Trusts). CHCs were
established to match Health Authority boundaries
which, in some cases, changed or merged.
monitoring and inspection role of PPI Forums is
more extensive than that of CHCs. PPI Forums have
the statutory right to monitor family practitioner
services (GPs, dentists). CHCs did not have this
Forums have the support of a National Commission
(CPPIH), set up by Act of Parliament (NHS Reform
and Healthcare Professions Act 2002). The Commission
has a statutory role to advise the Government and
national organisations on issues of patient and
public involvement in health. CHCs also had a national
body (ACHCEW) but did not have statutory powers.
Is this system for England only - what happens in Ireland
, Scotland and Wales ?
- the devolved regions will have their own solutions
for patient and public involvement. For general information:
How are plans for the Independent Complaints and Advocacy
Service (ICAS) developing?
are four ICAS contracts, which ensure the provision
of the service across England until early 2005.
September 2003 ICAS staff have been supporting their
clients and working with NHS trusts to resolve complaints
and effect NHS service improvements.
more information about the ICAS network
What is the role of the Regional Centres?
Regional Centres have been established to support and
develop the work of the CPPIH locally and regionally.
- Establish a locally
sensitive and well-supported system of public involvement
- Support and performance
- Support Forums
- Build relationships
with a diverse range of stakeholders
- Assist in access
- Carry out on-going
recruitment for PPI forums
What is an Overview and Scrutiny Committee (OSC)?
and Scrutiny Committees of all local authorities with
social services responsibilities (county councils, London
Borough Councils and unitary authorities) have the power
to examine health services. This contributes to local
authorities' wider role in health improvement and reducing
health inequalities for their area and their populations.
have the power to:
- take on the role of
scrutiny of the NHS - not just major changes but the
ongoing operation and planning of services;
- refer contested service
changes to the Secretary of State for Health;
- summon NHS managers
to give information about services and decisions;
- report their recommendations
- be consulted by the
NHS where there are to be major changes to health
What is a Patient Advice and Liaison Service (PALS)?
trusts and Primary Care Trusts have Patient Advice and
Liaison Service (PALS) providing on the spot help and
information about health services. PALS also provide
information about Independent Complaints dvocacy Services
(ICAS) and availability.
role of PALS is:
resolve patients' concerns on the spot before they
become major problems;
provide information to patients, carers and their
families about local health services and put people
in contact with local support groups (a similar
role to PPIFs);
people about the NHS complaints procedure and inform
people about independent complaints advocacy support;
act as an early warning system for trusts by monitoring
trends and highlighting problems in services.
is the only part of the PPI system that is not independent
of the NHS. Like ICAS, its scope is restricted to the
How will CPPIH make use of other languages and other
forms of communication, such as sign anguage?
have produced our literature in a variety of formats
including Braille, other languages and tape.
What is the impact of Foundation Hospitals?
will continue to exist for Foundation trust and relate
to them in exactly the same way as any other NHS Trust.