Forums' concern at health star ratings
forums around the country reacted with concern to today's
star ratings on the health of their services.
were worries around the ratings for some ambulance trusts,
as well as mental health trusts. But while many were
struggling financially, forum members praised others
for improvements shown in the Healthcare Commission's
star ratings 2005.
from patient forums, supported by the Commission for
Patient and Public Involvement in Health, were:
Colley of South Yorkshire Ambulance Services PPI Forum
(Stayed at one star.)
are obviously disappointed and surprised as we feel
the Trust has been doing an excellent job over the past
year. Our forum will continue to work with the Trust
to ensure that services for patients improve.
are also surprised as SYAS has actually been asked by
the government to pilot a range of new services this
year, which shows they must have some belief in the
ability of the Trust to perform.”
White of Tees East and North Yorkshire Ambulance Service
(gone up one to two stars)
congratulate the trust and we are pleased that this
shows that they are moving in the right direction. Our
forum will continue to work with the trust to ensure
that services improve for all patients”
Evans of The Yorkshire Wolds and Coast PPI Forum (Dropped
from two stars to no stars)
are obviously disappointed, but we believe the Trust
is doing the best under tight budget constraints. The
Trust is £6.5 million in debt and unless the government
changes the situation, the trust is going to be limited
in what it can do.”
Mcilroy of Selby and York PPI Forum (Trust, which also
has mental health responsibilities, dropped from three
stars to one)
are not surprised if the main reason for this drop in
ratings is the Trust's financial performance. Ultimately
it is suffering from a lack of funding.
we are pleased that despite this the Trust has provided
all the front line services for patients in Selby and
York that it has promised.
forum is continuing to meet with Trust to discuss its
financial problems. We want to ensure that the solutions
the Trust finds are not to the detriment of local health
Hurley of Rotherham PPI Forum (Trust dropped from three
to two stars)
We are disappointed and surprised as we know
how hard the PCT has been working over the past year.
Forum would be interested to see the reasons behind
the decision to take a star off the PCT's rating, as
far as we could see its performance was good.”
Garrett, Chair of PPI Forum for Tower Hamlets, said:
Forum for Tower Hamlets is very pleased that the Trust
has jumped from a star rating of zero to two. The Trust
has demonstrated a genuine commitment to patient and
public involvement and the PPI Forum is happy that our
partnership has been fruitful.
there is more work to be done. For example, total time
in Accident and Emergency indicates dissatisfaction
Thomas, chair of Wyre Forest forum, in Worcs, (down
from 3 to 1 star) said:
wants top rating but almost all criteria has been outside
control of our PCT. We are glad at ending Star Rating
as it is not robust enough. Trusts can achieve certain
things to get ratings and miss minor things.
Darby, Chair Wolverhampton City PCT Forum, said:
Forum congratulate the Trust on achieving an increase
from zero rating to 3 stars for Mental Health Services.
We look forward to the benefits for the people
of Wolverhampton .”
& Ormskirk Hospital : from 2 stars to 1 star – reported
to have ‘significantly under achieved in financial management.'
spokesman John Lyon-Taylor said: "Yes, they are
short of money but in a lot of cases they are in the
hands of the PCTs to pay them. They are carrying
out work on the PCT's behalf and they are refusing to
is no redress for this. It's not like a commercial
organisation, you can't send the baliffs in. They
are reorganising to create a better throughput."
Foster, Forum chair of Burton Hospitals, which lost
two stars, said:
not surprised. I thought it may go down by 1 star but
I am very disappointed it's lost 2. I do think it's
a reflection of the service. I don't think it is as
and Tunbridge Wells Forum Chair Sheena Carmichael
one star from 0 to 1 star) said:
disappointed that the increase is not two stars! Many
of the fundamentals of good healthcare are now
in place. This is despite the problems of integrating
three hospitals and planning the closure of one in advance
of the new hospital build at Tunbridge Wells. We
have seen marked improvements, for example in hospital
Notes to Editors
For more details, please call Derek Weekes , Media Manager
at the Commission for Patient and Public Involvement
in Health, tel 0121 222 4562 (mobile 077932 45060).
PPI Forums began operation in December 2003 after almost
5,000 volunteers were recruited to the 572 Patient and
Public Involvement Forums. There is a Forum for every
NHS Trust, Primary Care Trust, and Foundation Trust
in England .
Forums gather views about health services and make recommendations,
influencing NHS services. They monitor the quality of
local services, and look at how wider issues such as
social care, transport or housing affect health.
The Commission for Patient and Public Involvement in
Health is an independent, non-departmental public body,
sponsored by the Department of Health. Its remit is
to ensure that the public is involved in decision making
about health and health services. The Commission has
its National Centre in Birmingham with nine Regional
Centres across England .